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You are at a signing appointment in the evening and the borrowers refuse to sign the documents. Unfortunately, you can't reach the broker or anyone that can assist you. Knowing that borrowers frequently change their story, after you leave the signing appointment, what could you do to protect your story while you're still sitting in front of your borrowers?

A. Immediately call the signing company & let them know
B. Leave and take the documents with you
C. Get a note from the borrower & indicate the problem on your invoice to the signing company
D. Write a note in your notary journal and leave

You are at a signing appointment with George Harrison. You ask him to sign all the loan documents exactly as typed, "George Harrison". You noticed that he is signing G. Harrison. He says, "That is my legal signature." You know that lenders will not accept his signature this way. What do you do?

A. Just let him sign as is and do nothing.
B. Ask him to re-sign George Harrison & not G. Harrison
C. Find the signature affidavit and have him sign it and get a note.
D. Both B & C are correct

An 87 year old woman is selling her home. The daughter insists that her Mom is capable of signing her name "on a good day". What question(s) would you ask the daughter before going to the signing appointment?

A. Does your Mom have a current I.D. for notarization?
B. Ask the Daughter all the questions instead of the Mom.
C. If I ask your Mom what day it is, would she know?
D. The answer is both A & C

Jennifer Lane is signing for Jennifer Randolf as power of attorney on the signature affidavit. What would the signature line look like when she is finished signing the document?

A. It would look blank because Ms. Lane can't sign this document for Ms. Randolf
B. Jennifer Randolf by Jennifer Lane, her attorney in fact
C. Jennifer Lane for Jennifer Randolf, her attorney in fact
D. Jennifer Randolf by Jennifer Lane, her atty in fact
E. Both B & D are correct

A. Definitely yes. Of course I would sign it.
B. Absolutely NOT, unless the loan agent requires that I sign it.
C. Good question, I really don't know & haven't seen one.

On what types of loans would you never see the payment amount indicated on the note?

A.  Fixed Rate Note
B.  Equity Line of Credit and Reverse Mortgage
C.  Fixed Adjustable note
D.  Negative Amortization Loan

It's your last signing of the evening, lets say about 9:30 pm. The borrowers notice that the address is incorrect and ask you what to do. What would you do?

A. Have all borrowers Initial the error(s), write a note to the escrow officer and call Signing Pro in the morning ASAP
B. Sign the documents and ignore the error.
C. Strike and fix the error.
D. Call the escrow officer and ask for assistance

You are at a signing and the borrowers ask you if they have a good interest rate. What would you say?

A. Leave your business card and tell them to call you
B. Leave them a business card of friends that are loan professionals
C. Tell them to look in the news paper for the latest interest rates
D. Have them call their loan officer and do not give an opinion 

Mr. Chow is signing as power of attorney for Mrs. Ping on the Signature Affidavit included in the refinance documents. Would you have Mr. Chow sign it for her?

A. I would not have Mr. Chow sign it at all
B. Mrs. Ping needs to be present to sign this document
C. Yes, but I would need to enter Mr. Chow's name into the notary section since Mrs. Ping wasn't present at the signing.

A Servicing Set aside in a Reverse Mortgage is used for what purpose?

A. Money put into a trust account for lender fees.
B. An option if a senior wants to set aside funds for insurance or medical bills.
C. It is used for servicing costs (Bookkeeping, electronic money transfers, statements, etc.) It is not charged up front, but is reserved for future servicing charges
D. Only is charged on HECM Reverse Mortgages.

Would you find the loan amount on the Estmated Settlement Statement or the HUD?

               Yes                       No

On a Reverse Mortgage there are 3 reasons why it would need to be repaid. What are they?

A. If the senior moves to a retirement home for more than a year, dies, or moves away and the home is no longer occupied as their principle residence.
B. Because they missed 3 payments.
C. There are no reasons because the senior never has to pay it back as long as they live.
D. If they decide to have guests stay in their home.

We all know that we are only allowed to go through the documents and point out pertinent information to our borrowers. We are not allowed to give our opinions or any legal advice. What do you tell someone when they ask you what your title is?

A. I'm just a Notary
B. I'm a Professional Signing Agent
C. I'm a Notary Signing Agent
D. I'm a Certified Notary Signing Agent
E. Any of them would be good but answer A

Escrow officers expect you to know when to request a personal check from the borrower. Unfortunately, they rarely send a note. What are the words, at the bottom of the Estimated Settlement Statement you need to look for to prompt you to request a check?

A. Estimated due escrow
B. Balance due escrow or cash due escrow
C. Balance due borrower under the credits
D. A & B

Your are signing a 'first time home buyer' and his realtor is present to go over the closing statement and answer questions. He asks you to point out the payment amount on a fixed rate loan. You dig through the documents and pull out the note. Would you find the payment amount and the interest rate on this document?

Yes      No Way - That information is on the Deed

Mrs. Andrews wants to add her daughter Julie to title on her property.  What document would the escrow officer include with your documents to accommodate Mrs. Andrew's request?

A. Notary Acknowledgement
B. Deed of Trust
C. Signature Affidavit
D. Grant Deed, Bargain Deed or Warranty Deed

Which person would sign this document before you complete your notary?

A. Mrs. Andrews
B. Her daughter, Julie

The borrower is really upset about the interest rate on his note.  You know that the first thing you should do is call the broker and the borrower doesn't have the phone number.  Where would you look in the documents to find the broker's name and hopefully the phone number?

A. 1003
B. Loan application
C. The P.O.C.
D. A & B

You are presenting the '3 day right to cancel'.  The borrower signs on the  'I wish to cancel' line by mistake. Choose the best answer to resolve the problem.

A. Find the borrower copy and begin again
B. White it out
C. Cross it out and have the borrowers initial
D. All the above

The borrower is looking at the Estimated Settlement Statement and doesn't agree with the balance due to the old lender.  What is the name of the document the escrow officer includes in the documents that provides this figure?

A. Preliminary Change of Ownership Report
B. Preliminary Title Report
C. Lender's Payoff Demand
D. Lenders Closing Instructions

Mrs. Jones is signing her documents on June 22nd and Mr. Jones will be signing his documents on June 24th.  Which person determines when the '3 day rescission' period begins running?

Mrs. Jones      Mr. Jones

As a rule the borrowers who have a Living Trust are required to fill out a Trust Certification. What is the reason for this document?

A. It serves as notice that the borrower has a revocable trust
B. This document re-affirms who the trustees are and the authority they have in their living trust.
C. A promise to pay the loan
D. The escrow officer promises to clear all liens on the property

Often times the borrower and the trustee on a Living Trust are not the same. What is another term for the word 'Settlor' on the Trust Certification?

A. The Borrower's name
B. The original owner on the house
C. Trustee or creator of the trust
D. None of the above

We frequently see N.R.C.C. on a set of refinance documents. What does it mean?

A. National Republican Commerce Committee
B. Notice of Right to Cancel Certificate
C. Non Recurring Closing Costs
D. National Refinance Control Committee

Your borrower sees Paid Outside of Closing (POC) on the Estimated Settlement Statement and asks you who is paying.  What would you tell your borrower?

A. The borrower is 'paying out of pocket'
B. That's a really good question for your lender
C. The escrow officer
D. The loan processor

When a person refinances their home and they make their first mortgage payment, what month of interest are they actually paying for? 

A. The month prior
B. The principle from the previous month and the interest from the current month
C. The month they are currently in

If the borrower's escrow instructions ask for the home owners insurance agent's name and phone number and the borrowers tell you they have already given the information to their loan officer, what would you do?

A . Just skip that section
B. Tell them that the escrow officer also needs it to close the loan
C . If they refuse, ask them to write a note that they provided it already
D. Both B & C are correct

Why is the interest rate, indicated by APR on the Truth in Lending Statement, different than it is on the note?

A. Because that was the previous interest rate quoted by the lender
B. Because this is the interest rate with any additional prepaid finance charges and interest included over the full term of the loan.
C. Because it's always wrong
D. None of the above

You are signing a seller. Would the seller be the transferee or the transferor on the Environmental Hazard Report?

Transferee      Transferor

If you were hired by Signing Pro and sent out to an appointment at an escrow office or assisting a lender, what would you do if they wanted your business card because they thought you did such a great job?

A. Leave your card and tell them to call you directly since you are an independent contractor.
B. Would you say, "Next time you need me, just give SigningPro a call and ask them to request me."
C. Whisper your phone number to the lender and tell him/her to call you directly without notifying SigningPro
D. None of the above.

The Certificate of Non-Rescission or Conformation of Non-Cancellation should be filled out as follows:

A. Have the borrowers sign it with today's date.
B. If the borrowers want to sign it today, the only date that can be entered is the day after the last day of the rescission period.
C. If the borrower wants to wait, and sign it the day after the last rescission day, get a note and have the borrower call the escrow officer immediately. I would notify SigningPro ASAP.
D. Both B & C are correct

If the Three Day Right to Cancel has the dates filled in by the lender and they don't match the date the borrower is signing the documents what would you do?

A. Enter the correct dates and ask the borrowers to initial the changes.
B. Do not correct the dates and ask the borrowers to sign on the bottom of the document.
C. Skip the Three Day Right to Cancel, because it's incorrect, and make sure the rest of the documents are signed and dated correctly.
D. None of the above

What would be the last day to cancel if you signed on a Thursday morning and the following Monday is a holiday?

A. Monday
B. Wednesday
C. Saturday
D. Tuesday

If you accept an appointment from SigningPro for Friday at 3:30 pm and then you realize that you need to pick up your child from school at 3:15 pm the same day, what would you do?

A. Call the borrowers and change the appointment time to 4:00 pm so you can pick up your child.
B. Call the borrowers, explain your situation, and ask if they would mind if you bring your child with you to the appointment.
C. Call your spouse or a friend to make other arrangements to pick up your child.
D. Call Signing Pro early in the day and ask if another signing agent can take care of your appointment.
E. Both C & D are correct

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